If your MixBox isn't lighting up, take the following steps:
1. Check your cable is properly lined up (arrow on cable aligned with the hole on the MixBox endplate)
2. Delete & Re-install the application.
3. Clean out the lightning port, to make it dust/fluff free.
4. Make sure none of the pins in the Mini-Din cable is broken or bent.
If you find none of the above are working for you, please get in touch with us at firstname.lastname@example.org