This article is for DJs who are trying to livestream or record video directly to third party apps such as Instagram, Youtube, on an Android mobile phone.
Issue:
Some Android users are experiencing problems when trying to get audio when livestreaming to third party applications.
Cause:
The Evermix app is opening automatically and preventing your audio signal being shared with other apps this issue is caused by the way Android's audio driver handles audio.
Solution:
Stop Evermix app from opening automatically and close Evermix app if app is already open in the background.
The steps below explain how to do this:
(Back-up/save all older mixes before continuing)- Completely close/end the Evermix app.
- Clear the Evermix Cache and Evermix Data from the Android in settings.
- Connect the Box.
- Select "no" when promoted if Evermix App should auto-start when the Box is connected -This prevents app from opening automatically.
- Completely close/end the app again.
- Keep Evermix app closed/shut down unless you are ready to record your mix using Evermix app.
N.B For this to work please ensure Evermix app is closed/ended and not running in the background
If this solution does not work for you, we have another solution to help you livestream. Follow this link for more articles: https://evermix.zendesk.com/hc/en-us/sections/360005472713-LIVE-STREAMING
If you are looking for information about streaming via the Evermix App and a desktop machine, read this article: https://evermix.zendesk.com/hc/en-us/articles/360013310417-Using-OBS-with-the-EvermixBox4
Stop Evermix app from opening automatically and close Evermix app if app is already open in the background.
The steps below explain how to do this:
(Back-up/save all older mixes before continuing)- Completely close/end the Evermix app.
- Clear the Evermix Cache and Evermix Data from the Android in settings.
- Connect the Box.
- Select "no" when promoted if Evermix App should auto-start when the Box is connected -This prevents app from opening automatically.
- Completely close/end the app again.
- Keep Evermix app closed/shut down unless you are ready to record your mix using Evermix app.
N.B For this to work please ensure Evermix app is closed/ended and not running in the background
If this solution does not work for you, we have another solution to help you livestream. Follow this link for more articles: https://evermix.zendesk.com/hc/en-us/sections/360005472713-LIVE-STREAMING
If you are looking for information about streaming via the Evermix App and a desktop machine, read this article: https://evermix.zendesk.com/hc/en-us/articles/360013310417-Using-OBS-with-the-EvermixBox4
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